In addition to support documents. Webinars and email support, ClubExpress also provides free telephone support through a free international number to dial.
Telephone Support - Their website states: “UNLIMITED SUPPORT FOR ALL ADMINS AND MEMBERS” We are told they do not do free ‘training’ but they will provide the answers that you need to proceed on your own.
The telephone support hours are Monday through Friday 7:30am-10pm New York time.
In the US and Canada:
Call (866) HLP-CLUB (457-2582) or (847) 255-0210 to talk to a live support engineer.
Outside North America:
dial +, your country code, and then (847) 255-0210
India example +91 (847) 255-0210
Nigeria example +234 (847) 255-0210
UK example +44 (847) 255-0210
They also list different numbers for the UK and Australia:
Calling from Australia: 03 9068 9993
Calling from the UK: 020 3129 9822
Self-directed Learning - start by giving yourself an overview tour:
https://clubexpress.com/content.aspx?page_id=22&club_id=0&module_id=172059
You can check the inventory of recorded topics or sign up for an upcoming live webinar:
https://www.clubexpress.com/resources#webinars
Examples and more:
https://www.clubexpress.com/resources#
Support Manual
Search the manual by topic here:
https://help.clubexpress.com/Content/Home.htm
You may also click on the ( ? ) mark on the upper right of Control Panel pages.
Email Support
Specify the question and paste examples into emails addressed to Support@ClubExpress.com